Seafloor Systems
Marine robotics and hydrographic systems provider used for bathymetry, survey, and sediment-monitoring workflows.
Seafloor Systems, Inc. supplies hydrographic survey equipment from 4475 Golden Foothill Parkway in El Dorado Hills, California, and sells what it frames as complete hydrographic survey solutions rather than a shelf of separate instruments. The most prominent part of the range is a family of unmanned surface vehicles and survey platforms: the HyDrone, the TriDrone, the Trident, the EchoBoat-160, the EchoBoat-240 and the HydroCat-550, together with AutoNav, SmartCast and EchoCart/LARS. These sit under a USV heading that the company treats as a product category in its own right rather than as an accessory to the sensor business. The rest of the catalogue is organized by instrument type and covers the acoustic, sound velocity and positioning hardware a survey crew needs: single beam sonar, multibeam sonar, side scan, sub-bottom, ADCP, SVP, SVS and CTD instruments, hydrophones, INS and motion sensors, and software. Because the vehicles and the payloads come from the same catalogue, a customer can specify a survey platform and the sensors that go on it through one supplier. Equipment can be purchased or rented, and ex-rental units are sold separately, which gives buyers a second route to the same hardware. The applications the company works in are marine construction, hydrographic survey, hydrospatial work and mining, supported by use cases and application write-ups covering how the equipment has been applied in the field, plus a news feed. Distribution runs substantially through partners. Seafloor Systems maintains separate directories for U.S. dealers and international dealers, distinguishes principals and platinum dealers among those partners, and publishes a dealer resources section for that channel. Customer support runs through a technical support function backed by published user manuals, support videos and an FAQ, with hours of operation Monday through Thursday, 7:00 AM to 5:30 PM Pacific time, and Friday through Sunday closed. Standard terms and conditions of sale are published. The company carries a fraud alert warning that scammers may impersonate Seafloor Systems through emails or messages, and asks anyone who is unsure to confirm that a message came from an official Seafloor Systems, Inc. email address before sharing information.